JD Power and Associates ranks CVPS second in the East

first_imgJ.D. Power and Associates has ranked Central Vermont Public Service second in the East for customer satisfaction among midsized utilities. In J.D. Power and Associates study results released today, CVPS also ranked second in the East Midsize segment for the corporate citizenship and communications factors. The company ranked above the regional average for midsized utilities in all J.D. Power and Associates factors, including customer service, billing & payment, communications, power quality & reliability, price and corporate citizenship. Our employees work extremely hard to provide customers a high level of customer service and reliability, while caring for the environment and the communities we serve, all at a reasonable cost, President Bob Young said.  That s an extremely challenging goal, one we will continue to focus on in the years ahead. We are very pleased with the study results, which we will use to continually work to improve our service quality, reliability and customer satisfaction, Young said. We are a relatively small company, Young said. To score so well speaks very highly of the service and concern we provide to our customers.The 2009 Electric Utility Residential Customer Satisfaction Study is based on responses from more than 79,500 online interviews conducted from July 2008 through May 2009 among residential customers of the 121 largest electric utility brands across the United States, which collectively represent more than 92 million households.Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on cell phone ratings, car reviews and ratings, car insurance, health insurance and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.Source: CVPS. July 15, 2009. RUTLAND, VTlast_img read more

Binghamton adds new K9 to its ranks

first_imgSpike is a Belgian Malinos and is trained find people, evidence and explosives. BINGHAMTON (WBNG) — A new K9 has joined the Binghamton Police Department. The police department says Spike is “extremely eager” to serve the community. The department is welcoming 2-year-old Spike to its ranks. Spike will work the late shift with his handler.last_img

Christine Cain

first_imgChristine Cain, 49 of Milan passed away at her home Saturday December 29, 2018.  Christine was born Wednesday March 19, 1969 the daughter of William “Bert” and Velma (Auel) Caudill.  She married David Lee Cain May18, 2007 and he preceded her in death October 20, 2017.  Christine was a CNA and enjoyed riding Harleys, playing bingo, fishing, camping, and being with her friends and family.Christine is survived by daughter, Anna Browning of Milan, sisters Charlotte Mollaun and Cynthia Uribe both of Milan, several nieces, nephews, great nieces and nephews.  She was preceded in death by her parents, husband,1 brother and1 sister.A celebration of her life will be held at 12 noon on Thursday January 3, 2019 at Laws-Carr-Moore Funeral Home in Milan with Pastor Tom Holt officiating.  Burial will follow in New Craven Cemetery at Milan.  Visitation will be 10-12 noon Thursday also at the funeral home. Memorials may be given to the Family.  Laws-Carr-Moore Funeral Home entrusted with arrangements, 707 S. Main St., PO box 243, Milan, Indiana 47031, (812)654-2141.  You may go to www.lawscarrmoore.com to leave an online message for the family.last_img read more