J.D. Power and Associates has ranked Central Vermont Public Service second in the East for customer satisfaction among midsized utilities. In J.D. Power and Associates study results released today, CVPS also ranked second in the East Midsize segment for the corporate citizenship and communications factors. The company ranked above the regional average for midsized utilities in all J.D. Power and Associates factors, including customer service, billing & payment, communications, power quality & reliability, price and corporate citizenship. Our employees work extremely hard to provide customers a high level of customer service and reliability, while caring for the environment and the communities we serve, all at a reasonable cost, President Bob Young said. That s an extremely challenging goal, one we will continue to focus on in the years ahead. We are very pleased with the study results, which we will use to continually work to improve our service quality, reliability and customer satisfaction, Young said. We are a relatively small company, Young said. To score so well speaks very highly of the service and concern we provide to our customers.The 2009 Electric Utility Residential Customer Satisfaction Study is based on responses from more than 79,500 online interviews conducted from July 2008 through May 2009 among residential customers of the 121 largest electric utility brands across the United States, which collectively represent more than 92 million households.Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on cell phone ratings, car reviews and ratings, car insurance, health insurance and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.Source: CVPS. July 15, 2009. RUTLAND, VT
Norwegian services company Aker Solutions has been awarded a master contract to support the delivery of a subsea compression system for the Chevron Australia-operated Jansz-Io field offshore Australia.The first service order under the master contract will be for front-end engineering and design of a subsea compression station that will boost the recovery of gas from the field, Aker Solutions said in its statement on Tuesday.The FEED scope will also cover an unmanned power and control floater, as well as overall field system engineering services. The field control station will distribute onshore power to the subsea compression station.“Aker Solutions has worked closely with its partners MAN Energy Solutions and ABB to reduce the size and cost of the compression system,” said Luis Araujo, chief executive officer at Aker Solutions.Compression will help maintain plateau gas production rates as reservoir pressure drops over time. While such compressors have typically been installed on platforms over sea level, placing them on the seabed and near the wellheads improves recovery rates and reduces capital and operating costs, Aker Solutions said.The Jansz-Io field is located around 200 kilometers offshore the north-west coast of Western Australia at approximately 1,350 meters below the surface. The Jansz-Io field is a part of the Chevron Australia-operated Gorgon LNG project.