JD Power and Associates ranks CVPS second in the East

first_imgJ.D. Power and Associates has ranked Central Vermont Public Service second in the East for customer satisfaction among midsized utilities. In J.D. Power and Associates study results released today, CVPS also ranked second in the East Midsize segment for the corporate citizenship and communications factors. The company ranked above the regional average for midsized utilities in all J.D. Power and Associates factors, including customer service, billing & payment, communications, power quality & reliability, price and corporate citizenship. Our employees work extremely hard to provide customers a high level of customer service and reliability, while caring for the environment and the communities we serve, all at a reasonable cost, President Bob Young said.  That s an extremely challenging goal, one we will continue to focus on in the years ahead. We are very pleased with the study results, which we will use to continually work to improve our service quality, reliability and customer satisfaction, Young said. We are a relatively small company, Young said. To score so well speaks very highly of the service and concern we provide to our customers.The 2009 Electric Utility Residential Customer Satisfaction Study is based on responses from more than 79,500 online interviews conducted from July 2008 through May 2009 among residential customers of the 121 largest electric utility brands across the United States, which collectively represent more than 92 million households.Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on cell phone ratings, car reviews and ratings, car insurance, health insurance and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.Source: CVPS. July 15, 2009. RUTLAND, VTlast_img read more

Hima Das named Sports Ambassador of Assam

first_imgOur Sports ReporterGUWAHATI, July 23: The new queen of Indian athlete Hima Das today named as the first sports ambassador of the State. The announcement came after State cabinet in its meeting today approved the proposal.Hima recently became the first Indian woman to win a gold medal from a world Athletic championship. A pre-tournament favorite, Das clocked 51.46s to bag the gold in women’s 400mts. It may be mentioned here that earlier Assam Chief Minister Sarbananda Sonowal congratulating the athlete announced that she will be named as the first sports ambassador of the state. Assam Government also announced cash incentive of Rs 50 lakh to Hima for her gold medal-winning performance in the World Championship.last_img read more