JD Power and Associates ranks CVPS second in the East

first_imgJ.D. Power and Associates has ranked Central Vermont Public Service second in the East for customer satisfaction among midsized utilities. In J.D. Power and Associates study results released today, CVPS also ranked second in the East Midsize segment for the corporate citizenship and communications factors. The company ranked above the regional average for midsized utilities in all J.D. Power and Associates factors, including customer service, billing & payment, communications, power quality & reliability, price and corporate citizenship. Our employees work extremely hard to provide customers a high level of customer service and reliability, while caring for the environment and the communities we serve, all at a reasonable cost, President Bob Young said.  That s an extremely challenging goal, one we will continue to focus on in the years ahead. We are very pleased with the study results, which we will use to continually work to improve our service quality, reliability and customer satisfaction, Young said. We are a relatively small company, Young said. To score so well speaks very highly of the service and concern we provide to our customers.The 2009 Electric Utility Residential Customer Satisfaction Study is based on responses from more than 79,500 online interviews conducted from July 2008 through May 2009 among residential customers of the 121 largest electric utility brands across the United States, which collectively represent more than 92 million households.Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on cell phone ratings, car reviews and ratings, car insurance, health insurance and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.Source: CVPS. July 15, 2009. RUTLAND, VTlast_img read more

India’s Kohli credits change in stance to versatility

first_imgNEW DELHI, India (Reuters) – Virat Kohli’s wide range of shots makes him one of the most versatile batsmen of his era and the India captain says it was a tweak to his stance that brought him a deluge of runs in recent years.Kohli made his India debut in 2008 as a flashy batsman but has since combined compact technique with elegant shot-making.In a Facebook live chat with Bangladesh one-day captain Tamim Iqbal, he said ditching his earlier stance opened up scoring options for him.“I changed because I wanted to score all over the ground. The static position was limiting my shot-making options,” said the 31-year-old, who goes back-and-across in his current stance.“It works for many, Sachin Tendulkar for instance. He had no issues because of his superior technique and hand-eye coordination.“I had to tweak it to suit my game. When someone first told me it could open up my options, I thought of giving it a try.“Luckily, it clicked and I immediately started executing shots which I never thought I could.”Kohli averages 50-plus in all three formats, has smashed 70 international centuries and boasts an exquisite cover drive.Among his contemporaries, Australian Steve Smith has an unorthodox but effective stance, standing open to the bowler and shuffling across the off-stump line, and Kohli said batsmen had to find out what worked for them.“I always feel you should be open to changes … You can’t stagnate, you have to keep learning,” he said.“If you keep playing in the same manner, opposition will figure out your game. You have to be ahead of the game.“So try it and drop it if it doesn’t work, but any batsman should be open to positive changes,” added Kohli.last_img read more

Miraculous putt sinks USC in Arizona

first_imgThe Trojans seemed to finally have it in their grasp. The No. 13 USC men’s golf team, 13 months removed from its last tournament victory, was in a great position on the final hole of its title match with New Mexico in the 2010 Callaway Collegiate Match Play Championship in Tucson, Ariz.Firing · Freshman T.J. Vogel won his singles match 5 and 4 over UNM’s James Erkenbeck Tuesday at the Callaway Match Play Championships. – Photo courtesy of USC Sports Information The Trojans and Lobos had split the day’s first four matches, leaving USC freshman Martin Trainer and New Mexico’s John Catlin to battle for the deciding point.Trainer was two holes up with two to play but bogeyed the 17th. Catlin made birdie to extend the match. On the par-four 18th, Trainer hit his approach shot to inside 15 feet while Catlin’s second shot left him over 30 feet from the cup.With members of both teams watching around the green, Catlin drained the long putt while Trainer missed his.“Shocked. Absolutely shocked,” USC coach Chris Zambri said about his team’s reaction to Catlin’s putt. “He had about 32 feet, putting straight down a big swell, and if he misses the putt we win, and he made it.”On the first playoff hole Trainer hit his drive into a cactus and made bogey. Catlin made par and gave the Lobos the tournament championship.“I felt like I should have won but I just kind of fell apart at the end,” Trainer said. “It was kind of a miraculous putt on the 18th hole for him but all credit to him.”Trainer’s loss in the final was the only defeat he suffered during the week. He won three straight matches over the first two days of the tournament to help USC reach the final.USC, seeded eighth in the 16-team field, defeated No. 9 Texas Christian University in the first round 4-1 with match victories from Trainer, freshman T.J. Vogel, sophomore Steve Lim and junior Matt Giles.Next up was top-seeded Stanford, ranked No. 2 in the nation. The Trojans squeaked out a 3-2 victory with wins from Trainer, Vogel and Lim.In the semifinals, Trainer, Lim and freshman Stewart Hagestad grabbed wins to help USC beat Colorado State 3-2 and advance to the final.Vogel and Giles won their matches against New Mexico State, but it wasn’t enough.“It’s certainly good preparation for the national championship,” Zambri said, referring to the match play format at the NCAA championship. “You can’t win a national title if you don’t win three matches in match play.”The Trojans were busy over the break as well, finishing in a tie for third at the Southern Highlands Collegiate Masters held March 12 to 14 in Las Vegas.Vogel turned in another impressive display in the desert, finishing second overall for the second straight tournament. His three round total of four over par was one shot behind tournament winner Jesper Kennegard of Arizona State.“My game is about as good as it has been,” Vogel said. “There are a few things I need to work on short game wise but ball-striking wise I’m at the highest I’ve ever been. I feel really confident.”As a team, USC shot 44 over par, nine strokes behind co-champions UNLV and UCLA.Hagestad shot 13 over and finished in a tie for 21st while Trainer posted a 31st place finish at 16 over par. Lim tied for 37th at 18 over and Giles shot 20 over to finish in a tie for 43rd.With two top-three finishes in the last week, the Trojans are heating up as they move into the stretch run of the season.“This gives us confidence that we can compete with the best, even though we’re young,” Vogel said.Zanbri agreed, saying he had high hopes for his team.“We’re definitely rounding into a team that has a chance to win a national title,” he said. “We can compete with the best teams in the country; there’s no doubt about that.”last_img read more

Gyan fit to play against Zambia

first_imgBlack Stars captain Asamoah Gyan has begun light training with the team in Kumasi, ahead of the crucial world cup qualifier against Zambia Friday.He had gone through an MRI scan which proved that an injury he picked up during training on Monday is not as serious as initially feared.FA spokespersons Sannie Daara the Stars captain was made to through light training as a precautionary measure ahead of the titanic clash with Zambia.Gyan was forced out of training at the Accra Sports stadium Tuesday, after sustaining a thigh injury. This raised fears among fans that the skipper of the team may not be able to play a part in the final group D eliminator. Ghana, currently a point better than Zambia, needs just a draw to progress to the final round of qualifiers.Myjoyonline’s Nathan Gadugah reports that Gyan together with returnee KP Boateng went through light training regime at the Baba Yara stadium to the admiration of fans.Meanwhile, Minister of Youth and Sports, Elvis Afriyie Ankrah visited the Black Stars camp to urge the players to lift the flag of Ghana high by beating Zambia resoundingly. Asantehene, Otumfuo Osei Tutu is also scheduled to pay a visit to the team later Wednesday.last_img read more