Credit unions motivate employees with engagement technology

first_img 11SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr Incorporating gamification concepts into your credit union’s training and evaluation processes improves employees’ productivity, profitability, and interaction, says Patrick McElhenie, director of CUNA Mutual Group’s Lender Development Program.“Today’s millennial workforce has grown up with online gaming and real-time interaction via mobile devices,” he says. “Bringing technology into the workplace to improve participation levels translates to better employee recruitment and retention, and ultimately, creating better connections with members.”Gamification’s profile has risen dramatically in recent years as the job market improves and employee engagement continues to lag. McElhenie offered a remedy to that challenge Tuesday when he teamed with gameFI’s Matt Davis to present “Credit Union Gamification: Why the Future of Work Is Fun” at CUNA Mutual Group’s Discovery Conference.“According to Gallup, only 34% of the American workforce feels engaged at their job,” McElhenie says. “The three key elements of gamification technology—feedback, focus and fun—are the same elements credit unions need to reshape their culture and improve engagement.” continue reading »last_img

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