Understanding is all

first_imgKnowledge is power was the message from Tesco’s in-store bakery category manager at the autumn British Society of Baking (BSB) conference. Neil Franklin, who probably has more of both these commodities at his fingertips than many others in the baking industry, said suppliers are not employing supermarket sales data enough.Franklin, formerly of British Bakeries, gave a frank assessment of the supply chain’s shortcomings. His message was: when it comes to understanding consumers and making future plans, many in-store bakery suppliers are off the pace.But while suppliers are already gritting their teeth over massive ingredient price hikes, sweating over how to pass those costs on to the multiples, delegates were told there is plenty of opportunity to grow their business in partnership with Tesco, as long as they question their approach to future strategy. Too often, buyers’ questions about long-term plans are being met with a mute response, he said.”It always comes back to ’what’s the plan?’ I don’t think all our suppliers could articulate that right now. There’s nothing greater for us than someone saying, ’Actually, you should be going after this area because we’ve researched it and you’d be the first to market on it’. We’ll build those plans up together in the partnership,” said Franklin.Suppliers were not taking advantage of Tesco Link – a free web-based tool that contains store-specific electronic point-of-sale information as well as stock level data. This offers data on what products are being sold, volume, values and how they compare to the key KPIs within the in-store bakery.”The worrying thing is that not all of our suppliers are using it,” he said. “As a business, we will look at our numbers daily – probably even more frequently; I’m not sure how any business can get by without actually understanding the sales through the till.”Furthermore, Tesco’s Clubcard data system, by Dunnhumby, also available to suppliers, is not being checked by them regularly enough, he said. “It gives us the insight into how our promotions are working, what level of loyalty it has, what potential there is for a product’s growth and where it’s ranked in its category. From that you can draw out the broader trends, and it’s available to all our suppliers.”Franklin urged suppliers to ditch the mindset that a product’s life story ends when it reaches the Tesco depot. “The more you understand your customer, the greater the opportunity to grow your business. If it’s getting through the depots, but not through the till, then what fundamentally is going wrong? Is there something within our systems that we need to be challenged on?” he asked. “Sharing your objectives in terms of what volumes you’re trying to gain and the value you’re hoping to deliver is perfectly achievable.”Meanwhile, Franklin gave a broad hint that scratch-baking will play a bigger role in the future of Tesco’s in-store bakeries and would not be squeezed out by bake-off. A new training regime is being implemented in Tesco’s 500 scratch-bake and 200 part-bake bakeries to address admitted failures in its bakery training programmes. Training of coaches is under way and the programme will be rolling out across the entire estate over the next year.”We didn’t feel we had the right level of capability in our training programmes,” he said. “One of the core things you’d expect of an in-store bakery training programme is how to make a loaf of bread. Rather embarrassingly, ours didn’t. So we’ve revisited the whole programme, putting in four levels from bronze to masterclass and it’s a bit of a Jedi programme. If we don’t address the fundamental issues – the capability and understanding of how to make the product – then we’re throwing away good money after bad.”Despite the rise of bake-off, Franklin would like to promote more scratch-baking of core breads. “It’s vitally important that we seek to move to more scratch solutions, but, where we can, also have the right level of bake-off operation. Customers’ quality perceptions for bakery are second only to fresh produce, so it’s an important department. Some stores may wish to do bake-off because it’s simpler, but we feel the customer prefers scratch over bake-off any day.”While premium lines have dri-ven NPD in the category, it has yet to be seen whether rising mortgage rates and food inflation will destabilise premium-bound consumer purchasing habits. Premium sectors are driving growth, but innovation should not revolve around this, he insisted.”In bakery, we have a lot of indulgent products. If the belt is tightening, what are you going to sacrifice – the £800 plasma screen TV or the £1 packet of doughnuts? We’re looking ahead and as soon as the answer pops out, we’ll adjust our trends accordingly. For me, innovation has to orientate around all our pillar brands. That’s an approach I would seek from all our suppliers. We’re a broad church and customer trends are changing.” n—-=== Conference notes ===Suppliers could do more to improve availability – only 15% of shoppers say they get everything they want from a visit to any supermarketNPD should be focused across the whole spectrum of bakery – not just premiumTesco has begun a new in-store bakery training programme to strengthen its scratch bakery offeringSuppliers need to monitor product sales data daily and have a more comprehensive depot-to-till approach, alongside long-term sales strategieslast_img read more

In Short

first_imgAlcohol at StarbucksStarbucks has started selling beer and wine at some of its US stores in a bid to attract shoppers on different occasions. The coffee chain is also rolling out a more flexible format, so customers can move furniture for gatherings, along with a children’s area.Good investmentThe food ingredients industry is a particularly attractive investment opportunity, according to a new briefing on mergers and acquisitions from Rabobank, which expects to see further consolidation in sectors including bakery.Grocery sales slumpThe latest grocery market share figures from Kantar Worldpanel (12 weeks ending 12 June) show a sharp slowdown following the Royal Wedding and Easter, with growth slumping to just 2.5% in the latest four weeks. Discounters Aldi and Lidl grew by 18% year-on year and Waitrose posted second-highest growth at 8.9% while Asda saw a loss in market share this month.McDonald’s wrapsMcDonald’s is adding wraps to its Deli Choices menu with a range including Grilled Chicken Salad and Sweet Chilli Crispy Chicken, along with a wrap of the day promotion for £1.99. The launch will be supported by a month-long ad campaign.last_img read more

Credit union junior boards aren’t just for fun

first_img 5SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr by: Michael G. Daigneault, CCDA new idea has been popping up lately among credit unions: the development of junior boards. No, I’m not talking about associate board member programs, whereby potential directors are groomed and trained for a year or two before becoming full-fledged members of your credit union’s governing board. Junior boards are a whole different animal.For example, consider the junior board of $827 million U.S. Eagle Federal Credit Union, Albuquerque, N.M., Its junior board is composed of eight teens – all upper-class high school students or college freshmen. In a recent Albuquerque Business First article, Director Pamelya Herndon, CPA, says it was “an idea to get more young women involved…What we try to teach is financial literacy, and to get other board members to come in and talk about what they do.”Here are some possible benefits of junior boards, both for the credit union and the junior board members:Junior board members can serve as a bridge (ambassadors) between the credit union and the late teen-early 20s age market. continue reading »last_img read more

Serie A: Red-hot Ronaldo sends Juve four points clear

first_imgCristiano Ronaldo continued his superb form in front of goal for Juventus, who moved four points clear at the top of Serie A with a 2-1 win over SPAL.Advertisement Promoted Content6 Great Ancient Mysteries Of ChinaWho’s The Best Car Manufacturer Of All Time?7 Universities Where Getting An Education Costs A Hefty Penny7 Ways To Understand Your Girlfriend BetterTop 10 Most Romantic Nations In The WorldPortuguese Street Artist Creates Hyper-Realistic 3D GraffitiCouples Who Celebrated Their Union In A Unique, Unforgettable WayWe’re Getting More Game Of Thrones: Enter House Of The Dragon!Who Is The Most Powerful Woman On Earth?5 Of The World’s Most Unique Theme Parks8 Superfoods For Growing Hair Back And Stimulating Its Growth7 Ways To Understand Your Girlfriend Better Read Also: La Liga: Messi scores four as Barcelona rout EibarSPAL were afforded a lifeline six minutes later after being awarded a penalty after Video Assitant Referee check, which allowed Petagna to slot home and reduce the deficit.Ronaldo nearly added to the tally with five minutes left in the contest but his free-kick rattled against the crossbar as the encounter ended 2-1 to the defending champions.Fellow title chasers Lazio and Inter Milan are both in action on Sunday.FacebookTwitterWhatsAppEmail分享 The visitors had the first meaningful opening after 11 minutes when Alex Sandro’s cross found Juan Cuadrado, who skewed his volley wide from close range.center_img Loading… Other than the early effort from Cuadrado, chances in the first half were hard to come by at both ends of the pitch until SPAL went close on 34 minute through Andrea Petagna, who headed just wide of the mark.Five minutes later, Juventus broke the deadlock as Cuadrado turned provider to pick out Ronaldo at the far post, with the Portuguese making no mistake from close range.It was the 11th successive Serie A game where Ronaldo has founding the back of the net, equalling the record held by Sampdoria’s Fabio Quagliarella.Maurizio Sarri’s men had to wait until the the 60th minutes for the second goal, with Aaron Ramsey getting on the score-sheet with a close-range finish after latching onto Paulo Dybala’s pass.last_img read more

SA, Angola increase cooperation

first_imgRegional commitments South Africa and Angola have signed agreements paving the way for increased cooperation in public works and infrastructure development, telecommunications, financial markets, information and communication technology, and veterinary services. 15 December 2010 During the talks, the two presidents emphasised the importance of strengthening relations in a number of fields, including energy, agriculture, mining, arts and culture, infrastructure development, communications, education, health and sport. Zuma said they had directed respective ministers to work towards the finalisation of other outstanding agreements. These include agreements on arts and culture, education and merchant shipping. Angola will assume the chair of the Southern African Development Community (SADC) in 2011, while South Africa will take over the chair of the SADC organ on politics, defence and security. He was briefing the media after holding talks with his Angolan counterpart, President Jose Eduardo dos Santos, who is in South Africa for a state visit. Source: BuaNews In 2009, South African exports to Angola amounted to R5.5-billion, while Angolan exports to South Africa amounted to almost R12-billion. Prioritising economic cooperation “Of particular importance is the need to prioritise economic cooperation through trade and investment, thus creating job opportunities in our respective countries,” Zuma said, adding that the South Africa-Angola Business Forum would help identify further areas of cooperation for businesses of the two countries. “Therefore, our two countries will be entrusted with responsibilities ranging from economic integration to peace, security and stability in the region,” Zuma sadi. “The signing of these instruments is a clear indication of our collective determination to take our relations to higher levels for the mutual benefit of our respective countries,” President Jacob Zuma said in Pretoria on Tuesday.last_img read more

Weather outlook for spring and early summer 2016

first_imgShare Facebook Twitter Google + LinkedIn Pinterest After a very warm March with temperatures 5-10 degrees above normal, April got off to a cold start with temperatures running 5-10 degrees below normal.After early week rain and some mid-week temperatures near or just below freezing, a warmer and drier period is in store through about April 19. The week break with lots of sunshine, warmer temperatures and drier conditions should allow for some needed drying.The next rain chance will come either on April 19 or 20. Rainfall for the remainder of April looks to be mainly under 2 inches which is near normal. April does not appear as warm as earlier thought. It looks like April will go down with slightly below normal temperatures and near normal precipitation.The risk for last spring freezes appears on track to be about normal which means the last hard freeze occurs in mid April in southern Ohio and closer to late April in northern Ohio. It is not uncommon to see frost in low lying areas into early May.Risk Outlook                       April                                May                           JuneTemperatures                     Slighty Below             Slightly Above       AboveRainfall                               Normal                           Slightly Below        Slightly BelowFreeze                                Normal4 inch soil                           Normal                          Slightly Above       AboveEvapotranspiration             Slightly Below          Normal                  Abovelast_img read more

Keep Your Friends Organized: Twitter Expands Lists Beta

first_imgGuide to Performing Bulk Email Verification The Dos and Don’ts of Brand Awareness Videos frederic lardinois Related Posts A Comprehensive Guide to a Content Audit Tags:#twitter#web Twitter rolled out a limited beta of its new lists feature to a larger number of users late last night. With these new lists, Twitter users can now organize their friends into groups. By default, these lists are private, but one of the most interesting aspects of this new feature is that users can also make their lists public – something many Twitter users have been looking forward to for a long time. Facebook is Becoming Less Personal and More Pro… Third-party Twitter clients and tools like TweepML, TweetDeck, Brizzly, Nambu and others all offer their own implementation of this feature, though Twitter also gave early API access to this feature to a number of third-party developers. Currently, adding friends to a list is still a bit cumbersome and either involves a lot of clicks from a user’s profile page or a visit to the ‘following’ page. The list of users you follow, however, is organized in chronological order, so finding users on this list is quite hard.One interesting aspect of this feature is that a user’s profile will now also show a section that highlights the public lists a user was added to. This could have some interesting social ramifications. After all, Twitter’s emphasis on follower counts has already created a bit of a popularity contest and now being part of a certain list that is being curated by the right person could add yet another dimension to this issue. Of course, these new lists will open up avenues for a new products as well. Third-party tools, for example, can now look at the public lists and maybe create new algorithms to rank a user’s authority on Twitter. Import/ExportOf course, these are still the early days for Twitter lists, but hopefully we will also soon see a feature in third-party clients like TweetDeck that will allow users to export their existing lists or import their new lists from Twitter. Chances are that this is just a matter of time and this will probably be a default option in third-party clients once Twitter rolls this feature out to the majority of its users.last_img read more